---
title: "Manage Departments and Members"
site_url: "https://www.letsmagic.cn/help"
retrieval_url: "https://www.letsmagic.cn/help/en-US/llms/enterprise-features/manage-departments-and-members.md"
citation_url: "https://www.letsmagic.cn/help/en-US/docs/enterprise-features/manage-departments-and-members"
---

# Manage Departments and Members

Summary：In **Enterprise Features > Organization Structure > Members and Departments**, you can maintain the current organization’s department structure, member accounts, and member status.

Canonical citation URL (for users)：https://www.letsmagic.cn/help/en-US/docs/enterprise-features/manage-departments-and-members
Machine retrieval URL (for agents only)：https://www.letsmagic.cn/help/en-US/llms/enterprise-features/manage-departments-and-members.md
Category：Enterprise Features
Type：Step-by-Step Tutorial
Difficulty：Intermediate
Updated：2026-09-02

In **Enterprise Features > Organization Structure > Members and Departments**, you can maintain the current organization’s department structure, member accounts, and member status.

## Before you start

- Sign in to SuperMagic and open the admin console.
- Confirm the current organization and that your account has organization management permissions.
- Prepare the name, mobile phone number, and department of the member you want to add.
- Before modifying a department or member status, confirm the target to avoid affecting the member’s ability to sign in or use organization features.

## Open the Members and Departments page

1. Click **Enterprise Features** at the top of the admin console.
2. Expand **Organization Structure** in the left navigation.
3. Click **Members and Departments**.

The page displays four tabs: **Members**, **Departments**, **Pending Activation**, and **Departed Members**.

![Open the Members and Departments page and view the Organization Structure entry point](https://www.letsmagic.cn/help/docs/docs/2026-08-19/e46a839b-8ac5-4936-8a93-31d897258122.jpg)

## Manage departments

**Source** in the department list indicates whether a department comes from the admin console or a third-party platform. Departments synchronized from a third-party platform must be modified on the source platform and cannot be edited or have subdepartments added directly here.

### Create a department

1. Click the **Departments** tab.
2. Click **Add Department** in the upper-right corner.
3. Enter the new department name in **Department Name**.
4. Select the department’s parent organization in **Parent Department**.
5. When **Create Department Group** is displayed and available, select it as needed.
6. Click **Confirm**.

![Enter information for the new department](https://www.letsmagic.cn/help/docs/docs/2026-08-19/d678b853-ac0d-4567-8a88-115c319e69bc.png)

The new department appears in the current organization’s department list. When subdepartments exist, click the arrow to the left of the department name to expand or collapse the organization structure.

If you create a department group, set the department manager as prompted on the page. Whether new members who join the department are added to the department group depends on the instructions displayed on the current page.

### Edit a department

1. Find the department you want to modify on the **Departments** tab.
2. Click the edit icon to the right of the department.
3. Modify the **Department Name**.
4. Modify the **Parent Department**.
5. Click **Confirm**.

![Open the department editing page](https://www.letsmagic.cn/help/docs/docs/2026-08-19/ebfb0745-d648-4471-946b-edd0aa2e4d24.jpg)

![Edit department information](https://www.letsmagic.cn/help/docs/docs/2026-08-19/c923ebed-6ed5-4681-8458-8e175aa285a1.png)

The department list displays the updated name or organization hierarchy. Only manage departments whose **Source** is **Admin Console** and for which the current account has permission to operate.

### Delete a single department

1. Click the **More** icon to the right of the target department.
2. Click **Delete Department**.
3. Confirm the deletion as prompted on the page.

![Entry point for deleting a department](https://www.letsmagic.cn/help/docs/docs/2026-08-19/49136d03-345a-447f-b469-ee9e1862f119.png)

After the deletion succeeds, the target department no longer appears in the department list.

Before deleting a department, confirm that it does not contain members or subdepartments that need to be retained. Whether the department can be deleted and how it is handled after deletion depend on the confirmation prompt displayed on the page.

### Delete departments in batches

1. Select the departments you want to delete on the **Departments** tab.
2. Click **Bulk Actions** in the upper-right corner.
3. Click **Delete Department**.
4. Confirm the deletion as prompted on the page.

![Delete multiple departments through bulk actions](https://www.letsmagic.cn/help/docs/docs/2026-08-19/e9ca0aed-a9e1-4f3c-ae62-ab006a4479d3.png)

After the deletion succeeds, the selected departments no longer appear in the department list. Check the selection range again before confirming.

## Manage members

**Enable/Disable** indicates whether a member account is currently available; **Pending Activation/Activated** indicates whether the member has completed account binding and activation. These two types of status are independent of each other.

### Add a member

1. Click the **Members** tab.
2. Click **Add Member** in the upper-right corner of the page.
3. Enter the member’s name in **Name**.
4. Select the mobile phone country or region code.
5. Enter the member’s valid mobile phone number in **Mobile Phone Number**.
6. Select **Gender** as applicable.
7. Enter the member’s email address in **Email**.
8. Confirm whether the member is enabled under **Status**.
9. Select the member’s department under **Department**.

![Enter the member’s basic and work information](https://www.letsmagic.cn/help/docs/docs/2026-08-19/2f1a26ae-6300-4206-bf7c-a0096432c869.png)

When selecting a department, you can search for the department name or expand departments by organization hierarchy. The selected members and departments are displayed on the right.

![Select the member’s department](https://www.letsmagic.cn/help/docs/docs/2026-08-19/079c6f94-c21b-427a-a76d-93a9d0ba2a61.png)

10. Enter the **Job Title**.
11. Enter the **Start Date**.
12. Enter the **Employee ID**.
13. Enter the **Office Location**.
14. Click **Confirm**.

The new member appears in the member list. Whether the member is displayed as activated immediately depends on the account binding and activation status. Members who have not completed activation can be processed further on the **Pending Activation** tab.

### Edit member information

1. Find the member you want to modify on the **Members** tab.
2. Click the edit icon to the right of the member.
3. Modify the member’s basic information.
4. Modify the member’s department or work information.
5. Click **Confirm**.

![Edit member information](https://www.letsmagic.cn/help/docs/docs/2026-08-19/6d9416ab-8a22-49a5-b95c-655c9948bf93.png)

The member list displays the updated member information.

### Enable or disable a member

1. Find the target member on the **Members** tab.
2. Click the **More** icon to the right of the member.
3. Based on the member’s current status, select **Disable** or the corresponding enable option.
4. Confirm as prompted on the page.

![Manage a member’s enabled or disabled status](https://www.letsmagic.cn/help/docs/docs/2026-08-19/57f59802-a8df-414b-aab5-7eef1777d331.png)

The member’s **Status** column displays the latest status. Before disabling a member, confirm whether the member still needs to sign in or use enterprise resources.

## Manage member activation and departure status

### Send activation information

1. Click the **Pending Activation** tab.
2. Find the member who needs to be activated.
3. Click the envelope icon to send an activation SMS.

![Open the Pending Activation member list](https://www.letsmagic.cn/help/docs/docs/2026-08-19/bb944c5c-21eb-4bf0-942c-d31165337e4b.jpg)

![Send an activation SMS to a member](https://www.letsmagic.cn/help/docs/docs/2026-08-19/d3bb92a1-cd06-4673-99a3-fb8960287bc9.png)

After receiving the SMS, the member can complete account binding and activation as prompted.

### Copy the activation link

1. Click the copy icon in the row of the target member.
2. Send the activation link copied from the current page to the member.

Use the link copied during the current operation. Do not manually reuse an invitation link from another member.

### Activate members or send notifications in batches

1. Select the members you want to process.
2. Click **Bulk Actions** in the upper-right corner.
3. Select **Activate Members in Bulk** or **Send Notification**.

![Activate members or send notifications in batches](https://www.letsmagic.cn/help/docs/docs/2026-08-19/94cbf800-bd15-4697-9451-eab1e200f5f7.png)

The system performs the selected action on the selected members. Before activating members in bulk, check the selected members and their mobile phone numbers again.

### View departed members

1. Click the **Departed Members** tab.
2. Enter a name in the search box.
3. View the departed members who match the criteria.

![View departed members](https://www.letsmagic.cn/help/docs/docs/2026-08-19/0fcab81d-7028-413b-b93e-ccf20be45a99.jpg)

The page displays the departed members who match the criteria and their departments. The available follow-up actions depend on the buttons displayed on the right side of the list and the permissions of the current account.